[rt-users] RT - group transactions
Kenneth Crocker
KFCrocker at lbl.gov
Tue Jun 17 13:25:21 EDT 2008
Todd,
Yes, I figured my code would all be new, I just wanted to know if RT
had any way of distinguishing a transaction modifying a group as opposed
to a trans modifying a ticket. I can code the other stuff. Thanks.
Kenn
LBNL
On 6/17/2008 10:12 AM, Todd Chapman wrote:
> RT doesn't have scrips for anything but tickets. You could use
> Hook::Lexwrap to monitor the methods in Groups_Overlay.pm, but that
> isn't going to give you any ticket context, so then you would have to
> search for the affected tickets.
>
> On Tue, Jun 17, 2008 at 11:50 AM, Kenneth Crocker <KFCrocker at lbl.gov
> <mailto:KFCrocker at lbl.gov>> wrote:
>
> Hey RT gang,
>
> I'm interested in catching transactions that occurs when the
> membership
> of a group changes. Purpose: I need my ticket owners to be able to
> select from a list of group members as to whom they want to do the QA
> test on a ticket. I don't know how to make the group visable for that
> selection in a ticket, so I created a CF that mirrors the group
> membership. Best Practices dictates that any redundancy should be
> controlled, SSSOOO when the group membership changes, I want to modify
> the CF. I figured if I could capture the group transaction, I could see
> what it is doing and duplicate it in the CF. Has anyone done anything
> like this? Does anyone know how to grab a group transaction? Thanks.
>
>
> Kenn
> LBNL
>
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