[rt-users] RT - group transactions

Kenneth Crocker KFCrocker at lbl.gov
Tue Jun 17 13:25:21 EDT 2008


Todd,


	Yes, I figured my code would all be new, I just wanted to know if RT 
had any way of distinguishing a transaction modifying a group as opposed 
to a trans modifying a ticket. I can code the other stuff. Thanks.


Kenn
LBNL

On 6/17/2008 10:12 AM, Todd Chapman wrote:
> RT doesn't have scrips for anything but tickets. You could use 
> Hook::Lexwrap to monitor the methods in Groups_Overlay.pm, but that 
> isn't going to give you any ticket context, so then you would have to 
> search for the affected tickets.
> 
> On Tue, Jun 17, 2008 at 11:50 AM, Kenneth Crocker <KFCrocker at lbl.gov 
> <mailto:KFCrocker at lbl.gov>> wrote:
> 
>     Hey RT gang,
> 
>            I'm interested in catching transactions that occurs when the
>     membership
>     of a group changes. Purpose: I need my ticket owners to be able to
>     select from a list of group members as to whom they want to do the QA
>     test on a ticket. I don't know how to make the group visable for that
>     selection in a ticket, so I created a CF that mirrors the group
>     membership. Best Practices dictates that any redundancy should be
>     controlled, SSSOOO when the group membership changes, I want to modify
>     the CF. I figured if I could capture the group transaction, I could see
>     what it is doing and duplicate it in the CF. Has anyone done anything
>     like this? Does anyone know how to grab a group transaction? Thanks.
> 
> 
>     Kenn
>     LBNL
> 
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