[rt-users] RT - group transactions

Kenneth Crocker KFCrocker at lbl.gov
Tue Jun 17 19:53:56 EDT 2008


Stephen,


	That's a thought. I may have to create some jobs down the line, so that 
would be another way. Thanks.

Kenn

On 6/17/2008 10:52 AM, Stephen Turner wrote:
> At 6/17/2008 11:50 AM, Kenneth Crocker wrote:
>> Hey RT gang,
>>
>>         I'm interested in catching transactions that occurs when the 
>> membership
>> of a group changes. Purpose: I need my ticket owners to be able to
>> select from a list of group members as to whom they want to do the QA
>> test on a ticket. I don't know how to make the group visable for that
>> selection in a ticket, so I created a CF that mirrors the group
>> membership. Best Practices dictates that any redundancy should be
>> controlled, SSSOOO when the group membership changes, I want to modify
>> the CF. I figured if I could capture the group transaction, I could see
>> what it is doing and duplicate it in the CF. Has anyone done anything
>> like this? Does anyone know how to grab a group transaction? Thanks.
>>
>>
>> Kenn
>> LBNL
> 
> If you can live with a delay in updating the CF values, you could set up 
> a cron job to periodically refresh the CF value list with the group 
> membership...
> 
> Steve
> 




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