[rt-users] RT - group transactions

Stephen Turner sturner at MIT.EDU
Tue Jun 17 13:52:22 EDT 2008

At 6/17/2008 11:50 AM, Kenneth Crocker wrote:
>Hey RT gang,
>         I'm interested in catching transactions that occurs when 
> the membership
>of a group changes. Purpose: I need my ticket owners to be able to
>select from a list of group members as to whom they want to do the QA
>test on a ticket. I don't know how to make the group visable for that
>selection in a ticket, so I created a CF that mirrors the group
>membership. Best Practices dictates that any redundancy should be
>controlled, SSSOOO when the group membership changes, I want to modify
>the CF. I figured if I could capture the group transaction, I could see
>what it is doing and duplicate it in the CF. Has anyone done anything
>like this? Does anyone know how to grab a group transaction? Thanks.

If you can live with a delay in updating the CF values, you could set 
up a cron job to periodically refresh the CF value list with the 
group membership...


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