[rt-users] Need help with /Approvals/ & local/html/Ticket/Elements/ShowTransaction

[Jean-Sebastien Morisset]

Aha!

I tried a bunch of things, but finally used the home page for
inspiration. :-)

% if ( $Transaction->Type =~ /^(Create|Correspond|Comment)$/ && $Ticket->QueueObj->Name !~ /^Approval$/ && ! $Ticket->HasUnresolvedDependencies( Type => 'approval') ) {

js.

On Wed, Jun 25, 2008 at 03:55:38PM +0000, Jean-Sebastien Morisset wrote:
> Hi everyone,
> 
> I'm using an extension to ./local/html/Ticket/Elements/ShowTransaction
> that allows me to create dependant tickets based on the current
> correspondence in the ticket's history.
> 
> Before adding the "create ticket" button bellow a correspondence, I use
> the following check:
> 
> % if ( $Transaction->Type =~ /^(Create|Correspond|Comment)$/ && $Ticket->QueueObj->Name !~ /^Approval$/) {
> 
> This works fine, EXCEPT when viewing approvals with the /Approvals/
> page. The /Approvals/ page shows each approval ticket, and includes the
> history of every dependant ticket. This history list uses
> ./local/html/Ticket/Elements/ShowTransaction, so the "create ticket"
> buttons are displayed. I'd like to avoid this. :-)
> 
> So, my question is, how can I expand the above "if" test in
> ./local/html/Ticket/Elements/ShowTransaction to check that it's being
> called by the /Approvals/ page?

-- 
Jean-Sebastien Morisset, Sr. UNIX Administrator <jsmoriss at mvlan.net>