[rt-users] Possible to extract 'To:' mail field?

Tom Lanyon tom at netspot.com.au
Sun Mar 2 21:56:23 EST 2008


Greetings,

For a queue which has multiple email addresses reaching it, we wish to  
pull out statistics of which addresses are being used and set up some  
custom fields based on it.

I could do this via a few extensions to rt-mailgate, but was wondering  
if there's any way to extract the initial To field from the Ticket  
object so I can do this in a Scrip?

Thanks,
Tom



More information about the rt-users mailing list