[rt-users] Possible to extract 'To:' mail field?

[Ham MI-ID, Torsten Brumm]

Try extractcustomfield values extension, it supports also to parse the mail header.

Torsten


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-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com <rt-users-bounces at lists.bestpractical.com>
To: rt-users at lists.bestpractical.com <rt-users at lists.bestpractical.com>
Sent: Mon Mar 03 03:56:23 2008
Subject: [rt-users] Possible to extract 'To:' mail field?

Greetings,

For a queue which has multiple email addresses reaching it, we wish to  
pull out statistics of which addresses are being used and set up some  
custom fields based on it.

I could do this via a few extensions to rt-mailgate, but was wondering  
if there's any way to extract the initial To field from the Ticket  
object so I can do this in a Scrip?

Thanks,
Tom
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