[rt-users] Sub-Categories (was: Re: (Very) Low-level CF question)

[Joe Casadonte]

On 2/29/2008 2:54 PM, Kenneth Crocker wrote:

>     You know, I do have a few Custom Fields that serve the same purpose, 
> but would have different values per queue. I didn't know we had 
> sub-categories that worked. I'd love to see your results. Thanks.

For those interested, I have this (sub-categories) working to a large 
extent.  I even have them enabled for Quick Create (what a PITA that 
was, as I don't know JavaScript).  I still need to handle them on the 
Basics tab when editing a ticket, and then I'll write up a big How-To 
and post it to the wiki.  In the end, there's only small bits of code 
added here and there, but it was a long road getting there.....

-- 
Regards,


joe
Joe Casadonte
joe.casadonte at oracle.com

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