[rt-users] history of tickets?
Greg Evans
gevans at hcc.net
Tue Mar 4 15:25:24 EST 2008
Hello list,
Is there a way to show a link for every ticket that has ever been created
for a given user? What I am looking to do is add a history of all tickets
to the "People" section.
I have already added some things, but was not sure how I would go about
adding this, or maybe there is a better way that I have not discovered yet?
I was hoping for something like:
Call History:
Ticket # Subject Status
12345 Email Issue Resolved
13421 Connection Issue Resolved
14597 Wireless Issue Stalled
The above would also be links to each ticket.
Greg Evans
Hood Canal Communications
(360) 898-2481 ext.212
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