[rt-users] history of tickets?

Greg Evans gevans at hcc.net
Tue Mar 4 15:25:24 EST 2008


Hello list,

Is there a way to show a link for every ticket that has ever been created
for a given user?  What I am looking to do is add a history of all tickets
to the "People" section.

I have already added some things, but was not sure how I would go about
adding this, or maybe there is a better way that I have not discovered yet?


I was hoping for something like:

Call History:
Ticket #       Subject              Status
12345          Email Issue          Resolved
13421          Connection Issue     Resolved
14597          Wireless Issue       Stalled

The above would also be links to each ticket.

Greg Evans
Hood Canal Communications
(360) 898-2481 ext.212 





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