[rt-users] history of tickets?

Greg Evans gevans at hcc.net
Wed Mar 5 12:15:39 EST 2008


Thanks Guys.

Got the change made and now it is working the way I need it to :)

You guys are awespme!

Greg Evans
Hood Canal Communications
(360) 898-2481 ext.212 
-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Wednesday, March 05, 2008 8:54 AM
To: RT Users
Subject: Re: [rt-users] history of tickets?


On Mar 5, 2008, at 11:30 AM, Greg Evans wrote:

> Any ideas on how to make this behave the way that I would like it  
> to? Even
> pointing me to a path/to/filename maybe?

You can change this by overriding
html/Ticket/Elements/ShowRequestor

The FromSQL call controls the Status

-kevin

>
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