[rt-users] history of tickets?

[Gene LeDuc]

Hi Kevin,

Thanks for doing the legwork on this!  Does "overriding" these files work 
the same as creating a local copy of a .pm file (ShowRequestor_Local) or is 
there some other way to do it without modifying the original file?  It 
seems to me that I tried this some time ago with another file and it didn't 
work.

Thanks,
Gene

At 08:54 AM 3/5/2008, Kevin Falcone wrote:

>On Mar 5, 2008, at 11:30 AM, Greg Evans wrote:
>
> > Any ideas on how to make this behave the way that I would like it
> > to? Even
> > pointing me to a path/to/filename maybe?
>
>You can change this by overriding
>html/Ticket/Elements/ShowRequestor
>
>The FromSQL call controls the Status
>
>-kevin
>
> >
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-- 
Gene LeDuc, GSEC
Security Analyst
San Diego State University