[rt-users] merged tickets hanging browser for a long time

Tom H tom at limepepper.co.uk
Thu Mar 6 06:28:04 EST 2008


Hi,

A user reported that one of their tickets was hanging their browser, and 
  sure enough when I tried, it took a very long time to load, and when 
it did it was rendered badly. I checked the logs and the following was 
repeated many 100s of times;

[Thu Mar  6 11:23:29 2008] [debug]: We found a merged ticket.557/567 
(/opt/rt3/lib/RT/Ticket_Overlay.pm:273)
[Thu Mar  6 11:23:31 2008] [debug]: We found a merged ticket.557/567 
(/opt/rt3/lib/RT/Ticket_Overlay.pm:273)
[Thu Mar  6 11:23:59 2008] [debug]: We found a merged ticket.568/567 
(/opt/rt3/lib/RT/Ticket_Overlay.pm:273)
[Thu Mar  6 11:24:00 2008] [debug]: We found a merged ticket.568/567 
(/opt/rt3/lib/RT/Ticket_Overlay.pm:273)

Any ideas how I can unjam that ticket?

Thanks,

Tom




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