[rt-users] Apache user environment

[Musolino, Peter]

Apologies if this has been asked before, and its more an environment
problem as it pertains to RT.

After installing all requisite perl modules, rpms, etc, making install,
configuring files, I am having issues with apache keeping
mason_handler.fcgi running.  It crashes out as it cannot locate
Locale::Maketext::Lexicon with the Can't locate
Locale/Maketext/Lexicon.pm in @INC (@INC contains: ......

I installed all the modules from CPAN which placed most of them in
/usr/lib/perl5/site_perl.  I copied the Lexicon module as well as the
other requisite modules in Locale/Maketext to /usr/lib/perl5/5.8.5/
which quelled that error, but then it could not find
DBIx::SearchBuilder.  I tried the same trick with copying it down a
level, but this did not soothe the savage beast.

Upon looking at the issue, I noticed that running it as root or some
other user, that I had no compilation errors:

root # perl
use Locale::Maketext::Lexicon;

However, running it as apache:

root# sudo -u apache perl
use Locale::Maketext::Lexicon;
Can't locate Locale/Maketext/Lexicon.pm in @INC (@INC contains:
/usr/lib/perl5/5.8.5/i386-linux-thread-multi /usr/lib/perl5/5.8.5
/usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.4/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.2/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.1/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl/5.8.4
/usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2
/usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0
/usr/lib/perl5/site_perl
/usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.4/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.2/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.1/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.5 /usr/lib/perl5/vendor_perl/5.8.4
/usr/lib/perl5/vendor_perl/5.8.3 /usr/lib/perl5/vendor_perl/5.8.2
/usr/lib/perl5/vendor_perl/5.8.1 /usr/lib/perl5/vendor_perl/5.8.0
/usr/lib/perl5/vendor_perl .) at - line 1.
BEGIN failed--compilation aborted at - line 1.

The apache user seems to have the proper perl include paths, pointing
out the designated location of the aforementioned cpan installation
point:

root # sudo -u apache perl
foreach $i (@INC) {
print $i;
print "\n";
}
/usr/lib/perl5/5.8.5/i386-linux-thread-multi
/usr/lib/perl5/5.8.5
/usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.4/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.2/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.1/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi
|---> /usr/lib/perl5/site_perl/5.8.5 <---|
/usr/lib/perl5/site_perl/5.8.4
/usr/lib/perl5/site_perl/5.8.3
/usr/lib/perl5/site_perl/5.8.2
/usr/lib/perl5/site_perl/5.8.1
/usr/lib/perl5/site_perl/5.8.0
/usr/lib/perl5/site_perl
/usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.4/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.2/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.1/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.5
/usr/lib/perl5/vendor_perl/5.8.4
/usr/lib/perl5/vendor_perl/5.8.3
/usr/lib/perl5/vendor_perl/5.8.2
/usr/lib/perl5/vendor_perl/5.8.1
/usr/lib/perl5/vendor_perl/5.8.0
/usr/lib/perl5/vendor_perl

Has anyone had this type of problem before?
Thanks in advance for any help

Regards,

Peter Musolino
peter.musolino at dbzco.com





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