[rt-users] CreateChildTicket

Kenneth Crocker KFCrocker at lbl.gov
Fri Mar 7 13:22:01 EST 2008


Mathew,


	Sorry. Your question wasn't that specific.


Kenn
LBNL

On 3/7/2008 9:36 AM, Mathew wrote:
> I'm referring to the the code provided on the wiki which implements a 
> button that allows the automatic creation of child tickets when creating 
> a ticket.  Not the built-in version which relies on manual creation of 
> links.
> 
> Mathew
> 
> Kenneth Crocker wrote:
>> Mathew,
>>
>>
>>     Exactly what do you mean by "implement"? The ability for the 
>> relationships are already there and nothing needs to be done. We use 
>> it. It works fine. I have several queries that provide a list of 
>> tickets, the queues they are in, their status, some CF info, and any 
>> dependancies whether they are Parent/Child, DependsOn/DependedOnBy. 
>> What kind of difficulty are you having?
>>
>> Kenn
>> LBNL
>>
>> On 3/6/2008 2:54 PM, Mathew wrote:
>>> Has anyone implemented this successfully?
>>>
>>
> 




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