[rt-users] CreateChildTicket

[Helmuth Ramirez]

Hi Matthew,
  We deployed it successfully following the instructions.  It works as
advertised :)



-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Mathew
Sent: Friday, March 07, 2008 12:36 PM
To: Kenneth Crocker
Cc: RT Users
Subject: Re: [rt-users] CreateChildTicket

I'm referring to the the code provided on the wiki which implements a
button that allows the automatic creation of child tickets when creating
a ticket.  Not the built-in version which relies on manual creation of
links.

Mathew

Kenneth Crocker wrote:
> Mathew,
> 
> 
>     Exactly what do you mean by "implement"? The ability for the 
> relationships are already there and nothing needs to be done. We use
it. 
> It works fine. I have several queries that provide a list of tickets, 
> the queues they are in, their status, some CF info, and any
dependancies 
> whether they are Parent/Child, DependsOn/DependedOnBy. What kind of 
> difficulty are you having?
> 
> Kenn
> LBNL
> 
> On 3/6/2008 2:54 PM, Mathew wrote:
>> Has anyone implemented this successfully?
>>
> 

-- 
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