[rt-users] updating attachments

[Benjamin Weser]

Hi list,

since I haven't found an answer in the mailing list or the wiki and 
can't think of a good solution myself I have to ask you all: Is there a 
possibility to update attachments instead of adding new versions all the 
time?

Background: My boss intends to attach more or less often changed 
documents by different people like specifications etc to RT (using it 
partly like a document management system I guess). To avoid adding a new 
file version each time (and a hugely growing database) he likes to 
update the file instead. Is there a possibility?

Alternatively I thought about giving rights to the Shredder to several 
people so they can delete old attachments before adding new ones but 
that means giving them rights for the Rights Matrix too and I don't want 
them to play around and mix up all the settings. Will be hard to restore 
that later. Right now only me and another admin have access to the 
configuration menu.

Are there any good ideas on this topic which I haven't thought of yet? 
Or any ideas how to implement the updates of attachments (if possible)?

Cheers,
Ben