[rt-users] RT 3.6.6 on ubuntu 7.10

andywenaas andrew.fay at wenaas.co.uk
Tue Mar 11 09:11:51 EDT 2008


I am having a problem with rt-mailgate

I am using ubuntu 7.10.. mysql as the database server and postfix for emails

I have my aliases set up as

rt: "|/etc/request-tracker3.6/rt-mailgate --queue general --action
correspond --url http://localhost/rt"
rt-comment: "|/etc/request-tracker3.6/rt-mailgate --queue general --action
comment --url http://localhost/rt"

if i try and send a mail to rt or rt-comment and then check mailq there is
an error msg,

(temporary failure.  Command output: local: fatal: execvp
/etc/request-tracker3.6/rt-mailgate: No such file or directory)

There is a file there is i do ls -al

-rwxr-xr-x1 root root 801 2007-04-24 18:21 rt-mailgate

this is in /etc/request-tracker3.6/

I have had this working before and after a reinstall of the system it
refuses to regonise it.

Everything else in Rt works except sending to rt and rt-comment,

any help would be much appreciated,

Cheers,

Andy
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