[rt-users] RT 3.6.6 on ubuntu 7.10

[Sven Sternberger]

Hi!

look if the postfix user is allowed to access the folder
with the script
"ls -ld /etc/request-tracker3.6"
And you can btw. simply check the rest with a 

cat file_with_a_complete_mail | /etc/request-tracker3.6/rt-mailgate \
--queue general --action correspond --url http://localhost/rt"

regards!

sven

On Di, 2008-03-11 at 06:11 -0700, andywenaas wrote:
> I am having a problem with rt-mailgate
> 
> I am using ubuntu 7.10.. mysql as the database server and postfix for emails
> 
> I have my aliases set up as
> 
> rt: "|/etc/request-tracker3.6/rt-mailgate --queue general --action
> correspond --url http://localhost/rt"
> rt-comment: "|/etc/request-tracker3.6/rt-mailgate --queue general --action
> comment --url http://localhost/rt"
> 
> if i try and send a mail to rt or rt-comment and then check mailq there is
> an error msg,
> 
> (temporary failure.  Command output: local: fatal: execvp
> /etc/request-tracker3.6/rt-mailgate: No such file or directory)
> 
> There is a file there is i do ls -al
> 
> -rwxr-xr-x1 root root 801 2007-04-24 18:21 rt-mailgate
> 
> this is in /etc/request-tracker3.6/
> 
> I have had this working before and after a reinstall of the system it
> refuses to regonise it.
> 
> Everything else in Rt works except sending to rt and rt-comment,
> 
> any help would be much appreciated,
> 
> Cheers,
> 
> Andy