[rt-users] need help w/ fastcgi..

[King, Aubrey]

I'm installing RT 3.6.3 on a Redhat 4u5 Virtual Machine and ran into
major issues with fastcgi(2.4.6).

First.. I've been an RT admin since 2000 and have used rt in a million
spots, but this is the first time on RedHat since 6.2.  I'm more
experienced with it running on Debian and Gentoo.

Since RedHat is a major customized clusterfsck compared to the other
distros I mentioned, I decided to follow the instructs here:
http://wiki.bestpractical.com/view/RHEL4InstallGuide

I had a couple customizations for my environment - most notably, ssl
use.  After the installation, I saw blank web page and saw this garbage
in my logs:

[Tue Mar 11 19:50:38 2008] [warn] FastCGI: server
"/opt/rt3/bin/mason_handler.fcgi" restarted (pid 6806)
FastCGI: can't start server "/opt/rt3/bin/mason_handler.fcgi" (pid
6806), execle() failed: No such file or directory [Tue Mar 11 19:50:38
2008] [warn] FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" (pid
6806) terminated by calling exit with status '255'
[Tue Mar 11 19:50:38 2008] [warn] FastCGI: server
"/opt/rt3/bin/mason_handler.fcgi" has failed to remain running for 30
seconds given 3 attempts, its restart interval has been backed off to
600 seconds [Tue Mar 11 19:50:38 2008] [warn] FastCGI: server
"/opt/rt3/bin/mason_handler.fcgi" has failed to remain running for 30
seconds given 3 attempts, its restart interval has been backed off to
600 seconds


I did some digging and found this article in the mailing list archives:
http://lists.bestpractical.com/pipermail/rt-users/2005-January/028019.ht
ml

It says to disable selinux if perms look good.  Well, perms look great
and check it:

[root at CURRENT.tracker2]# grep -v \# /etc/sysconfig/selinux
SELINUX=disabled SELINUXTYPE=targeted

Can anyone make a suggestion on this?  I will be more than happy to
paste whatever you need.  If it's of any use, the apache user and rt
group are grabbed from ldap.  You can see perms here:

[root at CURRENT.tracker2]# ls -la /opt/rt3/bin/ 
total 124 
drwxr-xr-x  2 apache rt  4096 Sep  1  2006 .
drwxr-xr-x  9 apache rt  4096 Jun  2  2006 ..
-rwxr-xr-x  1 apache rt  2956 Mar 29  2007 mason_handler.fcgi 
-rwxr-xr-x  1 apache rt  2329 Mar 29  2007 mason_handler.scgi 
-rwxr-xr-x  1 apache rt  7763 Mar 29  2007 mason_handler.svc 
-rwxr-xr-x  1 apache rt 59078 Mar 29  2007 rt 
-rwxr-xr-x  1 apache rt  9235 Mar 29  2007 rt-crontool 
-rwxr-xr-x  1 apache rt  9742 Mar 29  2007 rt-mailgate 
-rwxr-xr-x  1 apache rt  2276 Mar 29  2007 standalone_httpd 
-rwxr-xr-x  1 apache rt  4194 Mar 29  2007 webmux.pl

Aubrey King
CURRENT Group, LLC
Senior Systems Engineer

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