[rt-users] need help w/ fastcgi..

[King, Aubrey]

Perms on the install dir:

[root at CURRENT.tracker2]# ls -la var
total 20
drwxr-xr-x  5 apache rt 4096 Jun  2  2006 .
drwxr-xr-x  9 apache rt 4096 Jun  2  2006 ..
drwxr-xr-x  2 apache rt 4096 Feb 21 14:48 log
drwxrwx---  5 apache rt 4096 Sep 11  2006 mason_data
drwxrwx---  2 apache rt 4096 Jun  2  2006 session_data

Perms on logs:

[root at CURRENT.tracker2]# ls -la /etc/httpd/logs
lrwxrwxrwx  1 root root 19 Jan 23 21:51 /etc/httpd/logs ->
../../var/log/httpd
[root at CURRENT.tracker2]# ls -la /var/log/httpd/fastcgi/
total 12
drwxr-xr-x  3 apache apache 4096 Mar 11 18:06 .
drwx------  3 root   root   4096 Mar 12 04:02 ..
drwxr-xr-x  2 apache apache 4096 Mar 11 18:06 dynamic

It looks like they're open.  For grins, I did a chgrp apache on
/var/log/httpd and did a chmod 770 on it so it's group writeable.  I
also moved the fastcgi directory out of the way to see if apache would
create a new log dir.  It did not.

For whatever it's worth, this new instance is going to serve as a point
to migrate an existing installation and the old instance has perms setup
almost identical.  The one difference I see is a different version of
fastcgi.  Any other thoughts?

 

-----Original Message-----
From: Joe Casadonte [mailto:joe.casadonte at oracle.com] 
Sent: Wednesday, March 12, 2008 10:43 AM
To: King, Aubrey
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] need help w/ fastcgi..

On 3/12/2008 10:06 AM, King, Aubrey wrote:

> Can anyone make a suggestion on this?  I will be more than happy to 
> paste whatever you need.  If it's of any use, the apache user and rt 
> group are grabbed from ldap.  You can see perms here:

I'd say it's perms related (I know you said you checked, but....)

In particular ($RT3 == base RT install directory):

$RT3/var/mason_data
$RT3/var/session_data
$RT3/var/tmp

should be owned and writable by the apache user (or whatever user your
webserver/fcgi runs as), as well as everything underneath them.

In addition, and this is likely the issue (at least it is for me,
usually):

/etc/httpd/logs/fastcgi
/etc/httpd/logs/fastcgi/dynamic

need to be writeable by the fcgi user.  For some reason I have them as
0777 on my system, so maybe it needs to be even more open than that. 
Typically, though, this directory (/etc/httpd/logs) is writable for root
only.

--
Regards,


joe
Joe Casadonte
joe.casadonte at oracle.com

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