[rt-users] Moving RT to another Server

[jmoseley at corp.xanadoo.com]

Have you checked the other config files in /etc/httpd/conf.d?  Anyways,
that error is just informational and doesn't affect anything.

So the question is, does RT work now?


James Moseley




                                                                           
             "John  BORIS"                                                 
             <jboris at adphila.o                                             
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             03/14/2008 12:51                                           cc 
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                                                                   Subject 
                                       Re: [rt-users] Moving RT to another 
                                       Server                              
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           




James,
I did as you said but I get this message when I restart the httpd
daemon


Stopping httpd:                                            [  OK  ]
Starting httpd: [Fri Mar 14 13:49:58 2008] [warn] module fcgid_module
is already loaded, skipping


I checked the httpd.conf file and the only instance for that module is
what I added. Could that have been compiled in?

John J. Boris, Sr.
JEN-A-SyS Administrator
Archdiocese of Philadelphia

"Remember! That light at the end of the tunnel
Just might be the headlight of an oncoming train!"

>>> <jmoseley at corp.xanadoo.com> 3/14/2008 12:28:06 PM >>>
Personally, since you have a new server to test with, I would take the
time
to upgrade to the latest version - 3.6.6.  Install the backed up mysql
database, run the scripts to adjust the DB schema, install HTTP and
mod_fcgid (via yum), install RT (from source), then run a 'make
testdeps'
to see what Perl modules are missing.  Then use CPAN or yum to get
those
installed.

You can also use your tarred 3.4.5 installation as well, but switching
to
mod_perl is going to be slower.  The Fedora repository doesn't contain
an
RPM for Apache's FastCGI, but it does contain mod_fcgid - an alternate
to
the Apache FastCGI module and works just as well.  The only thing you
need
to get this working on the new server is simply the Apache syntax to
use
with mod_fcgid.  Here's my config - it should get you up and working -
adjust the paths as necessary:

LoadModule fcgid_module modules/mod_fcgid.so

# Use FastCGI to process .fcg .fcgi & .fpl scripts
# Don't do this if mod_fastcgi is present, as it will try to do the
same
thing
<IfModule !mod_fastcgi.c>
    AddHandler fcgid-script fcg fcgi fpl
</IfModule>

# Sane place to put sockets and shared memory file
SocketPath run/mod_fcgid
SharememPath run/fcgid_shm

# Main instance
Alias /rt/NoAuth/images/ /opt/rt/share/html/NoAuth/images/
ScriptAlias /rt /opt/rt/bin/mason_handler.fcgi/


James Moseley






             "John  BORIS"

             <jboris at adphila.o

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Subject
                                       [rt-users] Moving RT to another

                                       Server

             03/14/2008 10:54

             AM













I am part way finished moving a working RT-3.4.5 installation to a
newer
server running MySQL 5, PHP 5 and Fedora 8. I tarred up the rt
installation and put it in the same place on the new server. I did a
mysqldump of the rt3 database and then ran that on the new server. The
running installation is using FastCGI which I can't get installed on
the
newer server since the Apache source is not on the new server. So I
decided to use mod_perl. Looking at the Bok RT Essentials I think I
have
it set right but now I got the "Almost There" page when I try to
login.

The error logs show a missing favicon.ico file.

Here is my rt portion of my httpd.conf file:

<VirtualHost myserverip>
        DocumentRoot /opt/rt3/share/html
        AddDefaultCharset UTF-8
        ErrorLog logs/rt_error_log
        ServerAdmin myemail
        ServerName rt.adphila.org

        Alias /NoAuth/images/ /opt/rt3/share/html/NoAuth/images/

        PerlModule Apache::DBI
        PerlRequire /opt/rt3/bin/webmux.pl
        TransferLog logs/rt_access_log
        DirectoryIndex index.html index.htm index.shtml
        <Directory "/opt/rt3/share/html">
                Options FollowSymLinks ExecCGI
                AllowOverride None
        </Directory>

        ErrorLog logs/rt_error_log
        <Location /rt3>
        SetHandler perl-script
        PerlHandler RT::Mason
        </Location>
</VirtualHost>


Any pointers would be appreciated.

TIA

John J. Boris, Sr.
JEN-A-SyS Administrator
Archdiocese of Philadelphia

"Remember! That light at the end of the tunnel
Just might be the headlight of an oncoming train!"
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