[rt-users] Scrip question and how to debug?

[Ham MI-ID, Torsten Brumm]

You compare owner-id with nobody string?!? Nobody id is 10 compare owner id with nobody id could work.

Torsten


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-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com <rt-users-bounces at lists.bestpractical.com>
To: Vivek Khera <vivek at khera.org>
CC: RT Users <rt-users at lists.bestpractical.com>
Sent: Mon Mar 17 16:19:10 2008
Subject: Re: [rt-users] Scrip question and how to debug?

Vivek:

Looking at log output made me realize that $Owner does not contain the 
name of the owner. Where is the actual owner name stored as a string? I 
want to compare that string to Nobody. This seems like it should be 
fairly simple but I don't understand enough about how RT works 
internally to figure that out.

my $admincclist = $self->TicketObj->AdminCc;

  my $Owner = $self->TicketObj->OwnerObj;

if ( $Owner->Id ne "Nobody"){
  $admincclist->AddMember($Owner->Id);
}




Vivek Khera wrote:
> On Mar 14, 2008, at 2:25 PM, John Arends wrote:
> 
>> Second, is there a good way to debug scrips? I feel like I'm just
>> feeling around in the dark and don't know how to tell if they're  
>> really
>> working, or what the contents of variables are, etc. If I was writing
> 
> sprinkle your scrip with lines like this:
> 
>    $RT::Logger->error("Got a create transacation...");
> 
> and look in your RT logfile.
> 






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