[rt-users] Quick question about upgrading....

[Peterson, Erik]

> From: Greg Evans <gevans at hcc.net>
> Date: Thu, 20 Mar 2008 10:46:08 -0700
> Subject: [rt-users] Quick question about upgrading....
> 
> Was just thinking about upgrading from 3.6.5->3.6.6
> 
> Was just wondering what happens to the changes I have made to files for rt?
> 
> For instance, I have made changes to:
> 
> /opt/rt3/share/html/Ticket/Elements/ShowPeople
> 
> Will I need to re-implement those changes or ??

Hi Greg,

You'll have to redo them.  RT has some nice hooks and a "local" folder for
you to be able to modify core elements without actually editing those files.

A good first step is to take a look at:
    http://wiki.bestpractical.com/view/CleanlyCustomizeRT

Hope that helps,
Erik

--
Erik Peterson
EDC