[rt-users] default screen configuration on 3.6.6

Drew Barnes barnesaw at ucrwcu.rwc.uc.edu
Tue Mar 25 15:09:50 EDT 2008


"/opt/rt3/sbin/rt-setup-database --dba root --prompt-for-dba-password 
--action schema --datadir etc/upgrade/3.5.1/content install-sh"

You have an extra install-sh on that line.  Also the --action should be 
insert.


Phil wrote:
> I tried to run the scripts and I get th following error:
>
> Creating database schema.
> Couldn't find schema file for mysql
>
> This is what I ran:
> /opt/rt3/sbin/rt-setup-database --dba root --prompt-for-dba-password 
> --action schema --datadir etc/upgrade/3.5.1/content install-sh
>
>
> Where can I find the schema file?
>
> On Tue, Mar 25, 2008 at 2:55 PM, Jeff Voskamp <javoskam at uwaterloo.ca 
> <mailto:javoskam at uwaterloo.ca>> wrote:
>
>     Phil wrote:
>     > When I open up RT 3.6.6 for the first time the initial screen is
>     > blank... Is this normal? I mean there are no tickets listed,I
>     have to
>     > search for all the tickets first?
>     >
>     > Can I configure it to show the latest received tickets?
>     >
>     > Is there a way to configure it so that it lists the latest un
>     assigned
>     > tickets...? Similar to the older versions of RT?
>     >
>     > Phil
>     Did you remember to do all the database updates as well for 3.6.6? The
>     updates for 3.5.1 adds default Homepage settings for everyone.
>
>     Jeff Voskamp
>
>
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