[rt-users] default screen configuration on 3.6.6

Phil plabonte at gmail.com
Tue Mar 25 15:18:47 EDT 2008


Well I tried with install instead and it said it was an invalid action
command...

What should be the entire command I should run?



On Tue, Mar 25, 2008 at 3:09 PM, Drew Barnes <barnesaw at ucrwcu.rwc.uc.edu>
wrote:

> "/opt/rt3/sbin/rt-setup-database --dba root --prompt-for-dba-password
> --action schema --datadir etc/upgrade/3.5.1/content install-sh"
>
> You have an extra install-sh on that line.  Also the --action should be
> insert.
>
>
> Phil wrote:
> > I tried to run the scripts and I get th following error:
> >
> > Creating database schema.
> > Couldn't find schema file for mysql
> >
> > This is what I ran:
> > /opt/rt3/sbin/rt-setup-database --dba root --prompt-for-dba-password
> > --action schema --datadir etc/upgrade/3.5.1/content install-sh
> >
> >
> > Where can I find the schema file?
> >
> > On Tue, Mar 25, 2008 at 2:55 PM, Jeff Voskamp <javoskam at uwaterloo.ca
> > <mailto:javoskam at uwaterloo.ca>> wrote:
> >
> >     Phil wrote:
> >     > When I open up RT 3.6.6 for the first time the initial screen is
> >     > blank... Is this normal? I mean there are no tickets listed,I
> >     have to
> >     > search for all the tickets first?
> >     >
> >     > Can I configure it to show the latest received tickets?
> >     >
> >     > Is there a way to configure it so that it lists the latest un
> >     assigned
> >     > tickets...? Similar to the older versions of RT?
> >     >
> >     > Phil
> >     Did you remember to do all the database updates as well for 3.6.6?
> The
> >     updates for 3.5.1 adds default Homepage settings for everyone.
> >
> >     Jeff Voskamp
> >
> >
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