[rt-users] default screen configuration on 3.6.6

Drew Barnes barnesaw at ucrwcu.rwc.uc.edu
Tue Mar 25 15:21:45 EDT 2008


You don't need the install-sh anywhere.

/opt/rt3/sbin/rt-setup-database --dba root --prompt-for-dba-password 
--action insert --datadir etc/upgrade/3.5.1/content


Phil wrote:
> Well I tried with install instead and it said it was an invalid action 
> command...
>
> What should be the entire command I should run?
>
>
>
> On Tue, Mar 25, 2008 at 3:09 PM, Drew Barnes 
> <barnesaw at ucrwcu.rwc.uc.edu <mailto:barnesaw at ucrwcu.rwc.uc.edu>> wrote:
>
>     "/opt/rt3/sbin/rt-setup-database --dba root --prompt-for-dba-password
>     --action schema --datadir etc/upgrade/3.5.1/content install-sh"
>
>     You have an extra install-sh on that line.  Also the --action
>     should be
>     insert.
>
>
>     Phil wrote:
>     > I tried to run the scripts and I get th following error:
>     >
>     > Creating database schema.
>     > Couldn't find schema file for mysql
>     >
>     > This is what I ran:
>     > /opt/rt3/sbin/rt-setup-database --dba root --prompt-for-dba-password
>     > --action schema --datadir etc/upgrade/3.5.1/content install-sh
>     >
>     >
>     > Where can I find the schema file?
>     >
>     > On Tue, Mar 25, 2008 at 2:55 PM, Jeff Voskamp
>     <javoskam at uwaterloo.ca <mailto:javoskam at uwaterloo.ca>
>     > <mailto:javoskam at uwaterloo.ca <mailto:javoskam at uwaterloo.ca>>>
>     wrote:
>     >
>     >     Phil wrote:
>     >     > When I open up RT 3.6.6 for the first time the initial
>     screen is
>     >     > blank... Is this normal? I mean there are no tickets listed,I
>     >     have to
>     >     > search for all the tickets first?
>     >     >
>     >     > Can I configure it to show the latest received tickets?
>     >     >
>     >     > Is there a way to configure it so that it lists the latest un
>     >     assigned
>     >     > tickets...? Similar to the older versions of RT?
>     >     >
>     >     > Phil
>     >     Did you remember to do all the database updates as well for
>     3.6.6? The
>     >     updates for 3.5.1 adds default Homepage settings for everyone.
>     >
>     >     Jeff Voskamp
>     >
>     >
>     >
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