[rt-users] Intergrating wo MS Exchange

[Steve Anderson]

Easiest way:

 

Create a mailbox for RT's mail to go into. However you want to do this.

 

 

Install Fetchmail onto your RT server. (yum has it)

 

Configure Fetchmail to collect mail from your exchange server (POP3 or
IMAP)

 

Have your local MTA deliver the mail into RT.

 

I've had that working for the last couple of years now. Around 20,000
tickets so far.

 

The MTA I'm using is Exim, so I can use the exim filtering rules,
through its .forward for RT. I'm afraid I've got no how-to written up,
but there should be a reasonable amount of documentation out there on
how fetchmail works. And there's documentation on how to get local mail
into RT, using mailgate.

 

The fetchmail config I have is (in .fetchmailrc, in the RT users home
directory)

 

set postmaster "rt"

set bouncemail

set no spambounce

set properties ""

poll your.pop3.server

 

       user 'rt' there with password 'changed to save my blushes' is
'rt' here

 

 

 

 

 

Steve Anderson

 

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Nelson
Pereira
Sent: 26 March 2008 16:20
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Intergrating wo MS Exchange

 

Hi,

 

Just installed RT and was wondering if it's possible to interface to MS
Exchange?

 

If so, is there howtos or anything about setting it up?

 

RT is installed on a Centos5 box.

 

 

 

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