[rt-users] Hiding Queues from Users and/or Groups

[Robert Keidel]

Hi,

I had the same problem. You can change the access rights via group
rights for each queue. There is a specific ACL named "seequeue".
If you not already done, get a copy of RT Essentials. It helped me a lot.

Ciao

Robert Keidel
IRIS International

On Thu, Mar 27, 2008 at 3:10 PM, Chance Ervin <cervin at intelenet.net> wrote:
> We have an RT installation that has several queues, and I would like to
>  start locking them down bases on users and groups. I basically want to be
>  able to hide queues from users who do not need to see or work with them.
>
>  I have looked through the Wiki, but I have not been able to find anything
>  that addresses this. Has anyone else implemented this type of function?
>
>  Configuration:
>
>  RT3
>  Perl v5.8.5 under linux
>  Apache2
>
>  Thank you.
>
>  ----------------
>  Chance Ervin
>  Senior Systems Engineer
>  Intelenet Communications
>
>  NOC 949 784-7911
>  support at intelenet.net
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