[rt-users] Enhancements and workflows that we have added

Aaron Sallade asallade at PTSOWA.ORG
Mon Mar 31 22:52:38 EDT 2008


Yes, I modified the OpenDependantsOnResolve. I'll post my changes.

Aaron Sallade'
Application Manager
PTSO of Washington
"Shared Technology for Community Health"
(206) 613-8938 Desk
(206) 521-8833 Main
(206) 613-5078 Fax
asallade at ptsowa.org

-----Original Message-----
From: Ruslan Zakirov [mailto:ruz at bestpractical.com] 
Sent: Monday, March 31, 2008 7:51 PM
To: Aaron Sallade
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Enhancements and workflows that we have added

On Tue, Apr 1, 2008 at 3:54 AM, Aaron Sallade <asallade at ptsowa.org>
wrote:
> Just in case these are of interest to anyone else-
>
>  Added a scrip and template that adds a reply to a DependedOnBy Parent
>  ticket when the child is resolved. Resolving a sub task (child) will
add
>  a comment to the parent noting that the prerequisite is now complete,
it
>  will also email the owner of the parent task.
>
Sounds like new variant of, please update with your solution:
http://wiki.bestpractical.com/view/OpenDependantsOnResolve
http://wiki.bestpractical.com/view/OpenTicketOnAllMemberResolve


[snip]

>
>  -Aaron
>

-- 
Best regards, Ruslan.



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