[rt-users] Enhancements and workflows that we have added

[Aaron Sallade]

My bad, it looks like that change was already in the wiki. Apparently I
used the variation that adds a comment, then combined it with the
Template in contrib. that grabs the last comment and puts it in an email
for resolution.

Aaron Sallade'
Application Manager
PTSO of Washington
"Shared Technology for Community Health"
(206) 613-8938 Desk
(206) 521-8833 Main
(206) 613-5078 Fax
asallade at ptsowa.org


-----Original Message-----
From: Ruslan Zakirov [mailto:ruz at bestpractical.com] 
Sent: Monday, March 31, 2008 7:51 PM
To: Aaron Sallade
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Enhancements and workflows that we have added

On Tue, Apr 1, 2008 at 3:54 AM, Aaron Sallade <asallade at ptsowa.org>
wrote:
> Just in case these are of interest to anyone else-
>
>  Added a scrip and template that adds a reply to a DependedOnBy Parent
>  ticket when the child is resolved. Resolving a sub task (child) will
add
>  a comment to the parent noting that the prerequisite is now complete,
it
>  will also email the owner of the parent task.
>
Sounds like new variant of, please update with your solution:
http://wiki.bestpractical.com/view/OpenDependantsOnResolve
http://wiki.bestpractical.com/view/OpenTicketOnAllMemberResolve


[snip]

>
>  -Aaron
>

-- 
Best regards, Ruslan.