[rt-users] Top Resolvesrs / Elements failed to display after upgrading

[Winn Johnston]

We were running 3.3.4 and upgraded to 3.3.6. After the
upgrade i noticed the top resolvers were not showing,
along with some other custom elements.

So i did a clean install to see if they would then
show once i put the files back in the elements
directory. Still nothing. Here is the path i am using
along with the permissions.

rt:/opt/rt3/local/html/Elements # ll
total 24
drwxr-xr-x  2 wwwrun www 4096 Apr 30 17:31 .
drwxr-xr-x  3 wwwrun www 4096 Apr 30 12:18 ..
-rwxr-xr-x  1 wwwrun www 2039 Apr 21  2006
LanguishingTickets
-rwxr-xr-x  1 wwwrun www 2380 Apr 21  2006 MyRequests
-rwxr-xr-x  1 wwwrun www 2625 Apr 21  2006 MyTickets
-rwxr-xr-x  1 wwwrun www 1586 Apr 21  2006
TopResolvers


Below you will find what i believe to be the error,
along with a stack trace.

Any help would greatly be appreciated.

Thanks
-winn 



[Wed Apr 30 22:43:26 2008] [debug]: SQL(0.00s): SELECT
ACL.id, ACL.ObjectType, ACL.ObjectId FROM ACL,
Principals, CachedGroupMembers WHERE (ACL.RightName =
'SuperUser'
 OR ACL.RightName = 'SeeQueue') AND Principals.id =
ACL.PrincipalId AND Principals.PrincipalType = 'Group'
AND Principals.Disabled = 0 AND
CachedGroupMembers.GroupId  
= ACL.PrincipalId AND CachedGroupMembers.GroupId  =
Principals.id AND CachedGroupMembers.MemberId = 14032
AND CachedGroupMembers.Disabled = 0  AND
((ACL.ObjectType = '
RT::System' AND ACL.ObjectId = 1) OR (ACL.ObjectType =
'RT::Queue' AND ACL.ObjectId = 36)) LIMIT 1;
(/opt/rt3/share/html/autohandler:319)

Stack trace:
        HTML::Mason::Commands::__ANON__() called at
/usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Component.pm:135
        HTML::Mason::Component::run() called at
/usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm:1246
        (eval)() called at
/usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm:1245
        HTML::Mason::Request::comp() called at
/usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm:459
        (eval)() called at
/usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm:459
        (eval)() called at
/usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm:411
        HTML::Mason::Request::exec() called at
/usr/lib/perl5/site_perl/5.8.3/HTML/Mason/ApacheHandler.pm:168
        HTML::Mason::Request::ApacheHandler::exec()
called at
/usr/lib/perl5/site_perl/5.8.3/HTML/Mason/ApacheHandler.pm:826
        HTML::Mason::ApacheHandler::handle_request()
called at /opt/rt3/bin/webmux.pl:125
        (eval)() called at /opt/rt3/bin/webmux.pl:125
        RT::Mason::handler() called at -e:0
        (eval)() called at -e:0



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