[rt-users] RT 3.6.6 Install .. stuck on Apache configuration

[Winn Johnston]

check your /etc/sysconfig/apache

APACHE_MODULES="actions rewrite alias auth_basic
authn_file authz_host authz_groupfile authz_default
authz_user authn_dbm autoindex cgi dir env expires
include log_config mime negotiation setenvif ssl
suexec userdir php5 perl"

make sure you have perl in there, then restart apache

-winn


--- Bob Duff <bduff at covista.com> wrote:

> Tried a couple more things still no luck.. anyone
> else have any advice?
> 
> Thanks
> Bob
> 
> ________________________________
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On
> Behalf Of Bob Duff
> Sent: Tuesday, April 29, 2008 5:00 PM
> To: 'rt-users at lists.bestpractical.com'
> Subject: [rt-users] RT 3.6.6 Install .. stuck on
> Apache configuration
> 
> I'm have installed RT 3.6 successfully from source
> but there is a configuration problem I can't seem to
> find.  I get the following error when I pull up my
> url:
> RT: Request Tracker
> You're almost there!
> 
> You haven't yet configured your webserver to run RT.
> 
> You appear to have installed RT's web interface
> correctly, but haven't yet configured your web
> server to "run" the RT server which powers the web
> interface.
> 
> The next step is to edit your webserver's
> configuration file to instruct it to use RT's
> mod_perl , fastcgi or speedycgi handler.
> 
>
______________________________________________________________________________________________________________
> 
> Here are my configuration files:
> 
> httpd.conf virtual host section for rt:
> 
> <VirtualHost *>
> 
> ServerName rt.covista.com
> 
> DocumentRoot /opt/rt3/share/html
> 
> AddDefaultCharset UTF-8
> 
> PerlModule Apache::DBI
> 
> PerlRequire /opt/rt3/bin/webmux.pl
> 
> <Location /rt3>
> 
> SetHandler perl-script
> 
> PerlHandler RT::Mason
> 
> </Location>
> 
> </VirtualHost>
> 
> 
> 
> RT_SiteConfig.pm
> 
> # Any configuration directives you include here will
> override # RT's default configuration file,
> RT_Config.pm # # To include a directive here, just
> copy the equivalent statement # from RT_Config.pm
> and change the value. We've included a single #
> sample value below.
> 
> #
> 
> # This file is actually a perl module, so you can
> include valid # perl code, as well.
> 
> #
> 
> # The converse is also true, if this file isn't
> valid perl, you're # going to run into trouble. To
> check your SiteConfig file, use # this comamnd:
> 
> #
> 
> # perl -c /path/to/your/etc/RT_SiteConfig.pm
> 
> Set( $rtname, 'covista');
> 
> Set($Organization, "rt.covista.com");
> 
> Set($Timezone, 'US/Eastern');
> 
> Set($WebBaseURL,
> "http://rt.covista.com<http://rt.covista.com/>");
> 
> Set($Webpath, "/rt3");
> 
> Set($CorrespondAddress,
>
'correspond at rt.covista.com'<mailto:'correspond at rt.covista.com'>);
> 
> Set($CommentAddress,
>
'comment at rt.covista.com'<mailto:'comment at rt.covista.com'>);
> 
> Set($logToSyslog, '');
> 
> Set($logToFile, 'debug');
> 
>  Set($LogDir, '/var/log');
> 
> Set($LogToFileNamed , "rt.log");
> 
> Set($OwnerEmail,
> admin at covista.com<mailto:admin at covista.com>);
> 
> Set($MyTicketsLength, 20);
> 
> Set($SendmailPath , "/usr/sbin/sendmail");
> 
> Set($SendmailArguments , "-oi -t");
> 
>  1;
> 
>
_____________________________________________________________________________________________________
> 
> Anyone see something I should have caught here?  If
> not any tips on how to resolve this problem?
> 
> Thanks
> Bob Duff
> 
> > _______________________________________________
>
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> 
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> 
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