[rt-users] RT 3.6.6 Install .. stuck on Apache configuration

[Bob Duff]

Do not have an /etc/sysconfig/apache file on my server (CentOS 4).  Do have an /etc/sysconfig/httpd, it does not list the apache modules.

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Winn Johnston
Sent: Thursday, May 01, 2008 11:27 AM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] RT 3.6.6 Install .. stuck on Apache configuration

check your /etc/sysconfig/apache

APACHE_MODULES="actions rewrite alias auth_basic authn_file authz_host authz_groupfile authz_default authz_user authn_dbm autoindex cgi dir env expires include log_config mime negotiation setenvif ssl suexec userdir php5 perl"

make sure you have perl in there, then restart apache

-winn


--- Bob Duff <bduff at covista.com> wrote:

> Tried a couple more things still no luck.. anyone else have any
> advice?
>
> Thanks
> Bob
>
> ________________________________
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Bob
> Duff
> Sent: Tuesday, April 29, 2008 5:00 PM
> To: 'rt-users at lists.bestpractical.com'
> Subject: [rt-users] RT 3.6.6 Install .. stuck on Apache configuration
>
> I'm have installed RT 3.6 successfully from source but there is a
> configuration problem I can't seem to find.  I get the following error
> when I pull up my
> url:
> RT: Request Tracker
> You're almost there!
>
> You haven't yet configured your webserver to run RT.
>
> You appear to have installed RT's web interface correctly, but haven't
> yet configured your web server to "run" the RT server which powers the
> web interface.
>
> The next step is to edit your webserver's configuration file to
> instruct it to use RT's mod_perl , fastcgi or speedycgi handler.
>
>
______________________________________________________________________________________________________________
>
> Here are my configuration files:
>
> httpd.conf virtual host section for rt:
>
> <VirtualHost *>
>
> ServerName rt.covista.com
>
> DocumentRoot /opt/rt3/share/html
>
> AddDefaultCharset UTF-8
>
> PerlModule Apache::DBI
>
> PerlRequire /opt/rt3/bin/webmux.pl
>
> <Location /rt3>
>
> SetHandler perl-script
>
> PerlHandler RT::Mason
>
> </Location>
>
> </VirtualHost>
>
>
>
> RT_SiteConfig.pm
>
> # Any configuration directives you include here will override # RT's
> default configuration file, RT_Config.pm # # To include a directive
> here, just copy the equivalent statement # from RT_Config.pm and
> change the value. We've included a single # sample value below.
>
> #
>
> # This file is actually a perl module, so you can include valid # perl
> code, as well.
>
> #
>
> # The converse is also true, if this file isn't valid perl, you're #
> going to run into trouble. To check your SiteConfig file, use # this
> comamnd:
>
> #
>
> # perl -c /path/to/your/etc/RT_SiteConfig.pm
>
> Set( $rtname, 'covista');
>
> Set($Organization, "rt.covista.com");
>
> Set($Timezone, 'US/Eastern');
>
> Set($WebBaseURL,
> "http://rt.covista.com<http://rt.covista.com/>");
>
> Set($Webpath, "/rt3");
>
> Set($CorrespondAddress,
>
'correspond at rt.covista.com'<mailto:'correspond at rt.covista.com'>);
>
> Set($CommentAddress,
>
'comment at rt.covista.com'<mailto:'comment at rt.covista.com'>);
>
> Set($logToSyslog, '');
>
> Set($logToFile, 'debug');
>
>  Set($LogDir, '/var/log');
>
> Set($LogToFileNamed , "rt.log");
>
> Set($OwnerEmail,
> admin at covista.com<mailto:admin at covista.com>);
>
> Set($MyTicketsLength, 20);
>
> Set($SendmailPath , "/usr/sbin/sendmail");
>
> Set($SendmailArguments , "-oi -t");
>
>  1;
>
>
_____________________________________________________________________________________________________
>
> Anyone see something I should have caught here?  If not any tips on
> how to resolve this problem?
>
> Thanks
> Bob Duff
>
> > _______________________________________________
>
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com Commercial support:
> sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com



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