[rt-users] Spreeadsheet, utf-8 and ms excel

Jesse Vincent jesse at bestpractical.com
Thu May 1 11:57:50 EDT 2008


On May 1, 2008, at 11:50 AM, Mailing List SVR wrote:
> Il giorno gio, 01/05/2008 alle 09.55 -0400, Jesse Vincent ha scritto:
>> On May 1, 2008, at 8:21 AM, Mailing List SVR wrote:
>>> When export a search result as tsv spreedsheet ms excel doesn't
>>> properly
>>> display non ASCII characters:
>>>
>>> for example ò is displayed as ò
>>>
>>> and so on,
>>>
>>
>> Nicola, What RT are you testing with?
>
> Thanks for your quick answer,
>
> I'm using rt 3.6.5 on centos 5.1,
>
> I quickly looked at 3.6.6 code and doesn't seem there are changes
> related to spreeadsheet generation
>
> If I open the tsv file with notepad and save it as unicode and then I
> open the file with ms excel all is fine,
>
> If I open with openoffice calc and import as utf-8 all is fine,
>
> even if I change content_type from application/vnd.ms-excel to text/ 
> csv
> in Results.csv source file and then I import the generated tsv in ms
> excel and specify utf-8 encoding all is fine
>
> maybe some header in missing in tsv generation


Can you find out whether MS accepts a way to specify this from MIME  
types (possbily application/vnd.ms-excel; charset=utf8) ? If there's a  
change we can make, I'd be happy to make it
-------------- next part --------------
A non-text attachment was scrubbed...
Name: PGP.sig
Type: application/pgp-signature
Size: 186 bytes
Desc: This is a digitally signed message part
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20080501/2776cfe3/attachment.sig>


More information about the rt-users mailing list