[rt-users] Dropdown lists for users only show 'Nobody'

Emmanuel Lacour elacour at easter-eggs.com
Mon May 5 04:39:37 EDT 2008


On Tue, Apr 29, 2008 at 05:27:16PM +0200, Quentin Garnier wrote:
> Hi,
> 
> I'm currently in the process of upgrading our RT installation from 3.4.6
> to 3.6.6, and while most of it went ok, I am faced with the weird issue
> mentioned in the subject.
> 
> If I set "IncludeSystemRights" to 0, or at least comment its use in
> Users_Overlay.pm's _GetEquivObjects, I get the list of users I expect
> (would it be for the Reminder box, or the Owner box in the People page,
> both use the same underlying element).
> 
> I'm guessing it works in an out-of-the-box installation of RT, so it has
> to be something with our database.  Does anyone have an idea what we
> could have screwed up over time in our database so that setting
> IncludeSystemRights actually prevents users from being listed in the
> context of html/Elements/SelectOwner?
> 

This problem is generally fixed by upgrading DBIx::SearchBuilder to the
version mensionned in "make testdeps".



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