[rt-users] E-mail

[IT GUY]

Hi Matt,

Here's my fetch mail configuration...



poll pop3.subisu.net.np proto pop3:

username rf.rt password x   mda "/usr/sbin/rt-mailgate --url
http://rt.subisu.net.np --queue rfsupport --action correspond"
username rt password x   mda "/usr/sbin/rt-mailgate --url
http://rt.subisu.net.np --queue general --action correspond"
username mrtg.rt password x   mda "/usr/sbin/rt-mailgate --url
http://rt.subisu.net.np --queue mrtg --action correspond"
username link.rt password x   mda "/usr/sbin/rt-mailgate --url
http://rt.subisu.net.np --queue linkupdown --action correspond"

One more question, Can I stop auto reply when a new ticket is created for
certain email addressess.

Thanks in Advance,

IT GUY
Yogesh




On Tue, May 6, 2008 at 6:37 AM, RT Lists <lists_rt at amnesiamachine.com>
wrote:

> Hi there,
> Would you mind posting your fetchmail configuration?
>
> -Matt
>
>
> On Sun, May 4, 2008 at 3:17 AM, IT GUY <itinfoguy at gmail.com> wrote:
>
> > Hello,
> >
> > My problem now is, when I reply with the Ticket ID  as the subject, my
> > message doesn't go where it is supposed to be going. Instead a new ticked is
> > created which is not good. If any one replies with the Ticked ID as the
> > subject, the message should go in as comment.
> >
> > Am I missing something. Or is there something wrong with my fetchmail.
> >
> > IT GUY
> > Yogesh
> >
> >
> > _______________________________________________
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