[rt-users] Rép. :Re: CF - Select values rights

[Kenneth Crocker]

Horst,


	I'm sorry. It wasn't clear to me when you stated "change the value" if 
you meant within a ticket or in the definition. To change the value "in 
the definition", you have to grant the "AdminCustomField" to the 
appropriate group. To modify values for a CF "in a ticket", 
"ModifyCustomField". We only allow our System Admin group to have the 
"AdminCustomField" rights for "global" CFs. For a CF that is for a 
specific queue, we grant that right to the Technical support group only. 
I'm not familiar with your infrastructure, so I don't know what else I 
can tell you. Hope this helps.


Kenn
LBNL

On 5/5/2008 12:09 AM, Horst Kriegers wrote:
> Kenn,
> Thanks four your answer.
>  
> CF are for specific queues and specific group and I have defined the 
> appropriate rights.
> But what I wish, is to give the right to only add or remove values and 
> not to change
> others properties like the "Name", "Description", "Type", "Applies to", 
> "Validation", "Link values to" and "Include page".
>  
> Is this possible ?
>  
>  
> Horst
>  >>> Le Vendredi, 2. Mai 2008 à  20:13, Kenneth Crocker 
> <KFCrocker at lbl.gov> a écrit :
> Horst,
> 
> 
> What other rights do those users have and are they "Global" rights or
> for a specific queue? Are they rights granted to individual users or
> user only in a certain group? Is the CF applied to ALL queues or just
> that specific one? Normally, one would have to go to
> Configuration->Custom Field->Group Rights and grant the appropriate
> rights to the correct group or user, depending on how your
> infrastructure is set up, but you didn't specify whether you grant
> rights to users individually, globally or only in groups. That would help.
> 
> 
> Kenn
> LBNL
> 
> On 5/1/2008 11:18 PM, Horst Kriegers wrote:
>  > I need to give some users the right to only add/remove values for
>  > a "select one from many" custom field.
>  > 
>  > It is possible ? What are the rights which must be defined ?
>  > 
>  > Thanks for your help.
>  > Horst
>  > 
>  > 
>  >
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