[rt-users] RT 3.8 beta 2 now available

[gordon at cryologic.com]

  On Wed, Jan 16, 2008 at 12:02:52PM -0500, Yitzchak Schaffer wrote:
 > Greetings:
 >
 > Has anyone added custom fields where the choices are taken from a query
 > against an outside database, perhaps by modifying the RT code? I didn't
 > see anything about this in the docs, and it didn't seem like "Include
 > page" in the CF modification screen would be able to achieve this. If
 > not, where should I look in the source code -
 > share/html/Elements/EditCustomField seems like a good starting spot.


 >That's a feature we've added for RT 3.8. If you're currently in
 >development, you might want to start with RT 3.7 - we're trying to get
 >3.8 ready for release now (though don't have a scheduled date)



Did this feature actually make it into 3.8? I haven't found reference to 
it in the changelogs.

gordon





Jesse Vincent wrote:
> We've integrated about 350 changes to RT in the last two months as part 
> of the big push toward RT 3.8.0. Many of those changes were made to 
> integrate features Best Practical has built or prototyped for clients 
> over the past several years. Below, please find the high-level changelog 
> for the differences between RT 3.7.81 and RT 3.7.85 (Beta 1 and Beta 2).
> 
> At this point, the known remaining work is mostly related to polishing 
> the new web-based installation mechanism and cleaning up small issues as 
> they're reported.
> 
> RT 3.7.85 is NOT RECOMMENDED for production use, however we strongly 
> urge you to deploy it in your testing environment and provide feedback 
> to help ensure that RT 3.8.0 is released soon and does what you need 
> when we release it.
> 
> 
> http://download.bestpractical.com/pub/rt/devel/rt-3.7.85.tar.gz
> http://download.bestpractical.com/pub/rt/devel/rt-3.7.85.tar.gz.sig
> 
> Best,
> Jesse
> 
> 
> Major new features:
>     * Designed a new default RT 3.8 visual style
>     * Added support for Rich text / HTML mail composition within RT
>     * Added support for  batched email 'digests' (Weekly or daily)
>       as well as the ability for a user disable mail him or herself
>     * Added the ability for users to build multiple custom 'dashboards'
>       out of saved searches, saved graphs and saved charts and to mail
>       those dashboards as reports on a regular basis.
>     * Added a new, friendlier web-based installation system.
>     * Added a Graphviz based visualization of ticket relationships
>     * Added simple buttons to create new related tickets
>     * Added simple 'bookmarks'/'favorites' support for tickets
>     * Added the Ability to subscribe to iCalendar feeds of ticket start/due
>       dates in Google Calendar / iCal.app
>     * Integrated "BrandedQueues" RT extension. Let you specify a different
>       subject token per queue
>     * Integrated RT::Action::ExtractSubjectTag to better support 
> conversations
>       between multiple ticketing systems
>     * Integrated RT::Action::LinearEscalate
>     * Integrated RT::Action::NotifyGroup
> 
> Minor new features:
>     * EmailInput refactoring, for possible later autocompleter
>     * Clean up prototype/scriptaculous files
>     * more cleanups on mysql schema vs. charsets, update upgrade script 
> as well
>     * Allow "mailto:" links as nav menu items
>     * Adding a PreForking variant of our Standalone webserver. 
> (currently disabled)
>     * Applied a patch from Brian Nelson to add better display of "large 
> text"
>       custom fields.
>     * The "CreateTicket" widget now supports ticket bodies
>     * Added Dean Edwards "IE7.js" to make it easier to write 
> cross-browser styles
>     * Finally killed code duplicated between RT::EmailParser and 
> RT::InterfaceEmail