[rt-users] Having trouble installing 3.7.85 on fc8

[John BORIS]

Is this a typo?

Alias /rt3 "//opt/rt3/share/html"


Shouldn't that read

Alias /rt3 "/opt/rt3/share/html"


John J. Boris, Sr.
JEN-A-SyS Administrator
Archdiocese of Philadelphia
222 North 17th Street
Philadelphia, Pa. 19103
Tel: 215-965-1714
Fax: 215-587-3525
"Remember! That light at the end of the tunnel
Just might be the headlight of an oncoming train!"
>>> "Alan Cheng" <chenga at ias.edu> 05/08/08 11:21 PM >>>
Are there any errors in the RT log?  I found it useful to enable debug
in a similar situation like you have:

Try adding the following lines in your RT_SiteConfig.pm if you don't
have them yet:

Set($LogToFile , 'debug');
Set($LogDir, '/opt/rt3/var/log');
Set($LogToFileNamed , "rt.log");

File "rt.log" must be writable by your http daemon.

Thanks,

Alan

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com on behalf of Elbert Lai
Sent: Thu 5/8/2008 10:18 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Having trouble installing 3.7.85 on fc8
 
I've been able to get as far as the page that says:

 

You're almost there!

 

You haven't yet configured your webserver to run RT

You appear to have installed RT's web interface correctly, but haven't
yet
configured your web server to "run" the RT server which powers the web
interface.

The next step is to edit your webserver's configuration file to instruct
it
to use RT's mod_perl, fastcgi or speedycgi handler.

 

I'm trying to configure it to use mod_perl but having no luck so far.

 

Here's my /etc/httpd/conf.d/rt3.conf. As far as I can tell, I'm
referring to
mod_perl, and when I restart the httpd daemon, it tells me that mod_perl
is
already loaded.

 

I'd appreciate any insight.

 

Thanks,

 

 

>>>>>>>>>>>>>>> 

Alias /rt3 "//opt/rt3/share/html"

 

 

LoadModule perl_module mod_perl.so

 

 

PerlModule Apache::DBI

PerlRequire /usr/sbin/webmux.pl

<Directory /opt/rt3/share/html>

  AllowOverride All

  Options ExecCGI FollowSymLinks

  <IfModule mod_access.c>

    Order allow,deny

    Allow from all

  </IfModule>

</Directory>

 

 

<Location /rt>

  RewriteEngine On

  RedirectMatch permanent (.*)/$ $1/index.html

  AddDefaultCharset UTF-8

  SetHandler perl-script

  PerlHandler RT::Mason

</Location>

 

 

<VirtualHost localhost>

  ServerName localhost

  DocumentRoot /opt/rt3/share/html

  AddDefaultCharset UTF-8

 

 

#  PerlModule Apache2 Apache2::compat

 

 

  PerlModule Apache::DBI

  PerlRequire /usr/sbin/webmux.pl

 

 

  <Location />

      SetHandler perl-script

      PerlHandler RT::Mason

  </Location>

</VirtualHost>

 

Elbert Lai

Network Operations Manager

Itiva Networks

530 Lytton Ave

2nd Floor

Palo Alto, CA 94301

650-521-3403 (cell)

650-560-6125 (fax)

elbertlai at itiva.com