[rt-users] RT 3.6.6 Install on FC8 (Apache problems)

[Matthew Keller]

The user running apache (normally 'apache' or 'httpd') needs to be able
to write to the mason_data and session_data folders in /opt/rt3/var/

On Mon, 2008-05-12 at 12:09 -0700, Shannon Adams wrote:
> I am stuck on the Apache configuration.  When I try to start httpd, it fails ("service httpd start").  The log shows:
> 
> [Mon May 12 10:55:15 2008] [error] Could not create '/opt/rt3/var/mason_data/obj/.__obj_create_marker': Permission denied\nStack:\n  [/usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/Interp.pm:222]\n  [/usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/Interp.pm:169]\n  [/usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/Interp.pm:155]\n  [/usr/lib/perl5/vendor_perl/5.8.8/Class/Container.pm:329]\n  [/usr/lib/perl5/vendor_perl/5.8.8/Class/Container.pm:53]\n  [/usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/ApacheHandler.pm:633]\n  [/opt/rt3/lib/RT/Interface/Web/Handler.pm:173]\n  [/opt/rt3/lib/RT/Interface/Web/Handler.pm:137]\n  [/opt/rt3/bin/webmux.pl:89]\nCompilation failed in require at (eval 2) line 1.\n
> [Mon May 12 10:55:15 2008] [error] Can't load Perl file: /opt/rt3/bin/webmux.pl for server itadmin_test.bigrocksports.com:0, exiting...
> 
> Here is my /etc/httpd/conf.d/rt3.conf:
> 
> <VirtualHost *>
>   ServerName itadmin_test.bigrocksports.com
>   ServerAlias rtbak.bigrocksports.com
>   DocumentRoot /opt/rt3/share/html
> 
>   AddDefaultCharset UTF-8
>   PerlModule Apache::DBI
>   PerlRequire /opt/rt3/bin/webmux.pl
> 
>   <Location /rt3>
>   SetHandler perl-script
>   PerlHandler RT::Mason
>   </Location>
> </VirtualHost>
> 
> Looks like I have two problems based on the logs?  First, permissions on the "/opt/rt3/var/mason_data/obj/" directory.  What should the owner/permissions be?  Secondly, "Can't load Perl file".  All the dependencies passed during the install and I know perl is installed.
> 
> I am stuck.  Thanks for any help.
> 
> Shannon
> 
> 
> 
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