[rt-users] Fetchmail and rt-mailgate

[Carlos Silva]

Hi all,

I'm interested in implementing ticket replies by email, and although 
ticket creation is a plus is not necessary.
As I have a big number of queues and other constraints I don't want to 
create a reply address for each queue.
Is it possible using the fetchmail and rt-mailgate method, to poll just 
one general email address, and RT sending the reply to the correct queue 
and ticket, as the ticket number is global and not queue related ?

Regards,
Carlos Silva