[rt-users] new install 3.6.6 - logo image issue

Sam A. Hicks shicks at mcfina.com
Thu May 15 16:52:23 EDT 2008


There is a Header file in 

.../rt3/html/Elements/Logo

That defines the location of your logo.

But don't edit that file. Copy that file to your 'local' version, edit it
there, and the presence of this change will overwrite the default html.

(Note,I know my stuff is not in the usual place-- you might need to replace
/usr/local and /usr/share below with your specific html locations...)

1. Make sure the logo is in the right place

mv my_logo.png /usr/local/rt3/html/NoAuth/images/

2. Copy the file

cp -vR /usr/share/rt3/html/Elements/Logo /usr/local/rt3/html/Elements/Logo

3. Edit the local version to point to your logo. My relevant line looks
like:

<a href="http://mydomain.com"><img src="<%$RT::WebImagesURL%>/my_logo.png"
alt="<%loc("Acme Corporate Logo")%>" /></a>

4. Bounce apache

service httpd restart



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-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Robert Keidel
Sent: Thursday, May 15, 2008 4:28 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] new install 3.6.6 - logo image issue

Hello everybody,

I installed the new version RT 3.6.6 on an ubuntu server 8.04. The
installation went fine. I am able to login to the RT. The only issue I
have is the logo in the left upper corner. I don't know how I can make
that work. If I look at the image properties it shows me the
following:

Location: http://noauth/images//bplogo.gif

Where do I have to change the settings to get the link correct? If I
point my browser to http://mydomain/NoAuth/images/bplogo.gif the logo
comes up.

Thanks for all your help

Robert
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