[rt-users] new install 3.6.6 - logo image issue

[Robert Keidel]

Thanks Sam,

for the help, but I was not looking to change my logo. I tried to
figure out why the RT uses "/noauth/images/". Its supposed to be
"/NoAuth/images/"
I also discovered, if I add an alias in my virtual host (Alias
/NoAuth/images/ /opt/rt3/share/html/NoAuth/images/) I get the
following error message in the startup from apache2.
The Alias directive in /etc/apache2/sites-enabled/rthelpdesk at line
12 will probably never match because it overlaps an earlier
ScriptAlias.
But I do not have any other ScriptAlias in my system. Its fresh
install system. I hope someone is able to help me.

Thanks

Robert

On Thu, May 15, 2008 at 1:52 PM, Sam A. Hicks <shicks at mcfina.com> wrote:
> There is a Header file in
>
> .../rt3/html/Elements/Logo
>
> That defines the location of your logo.
>
> But don't edit that file. Copy that file to your 'local' version, edit it
> there, and the presence of this change will overwrite the default html.
>
> (Note,I know my stuff is not in the usual place-- you might need to replace
> /usr/local and /usr/share below with your specific html locations...)
>
> 1. Make sure the logo is in the right place
>
> mv my_logo.png /usr/local/rt3/html/NoAuth/images/
>
> 2. Copy the file
>
> cp -vR /usr/share/rt3/html/Elements/Logo /usr/local/rt3/html/Elements/Logo
>
> 3. Edit the local version to point to your logo. My relevant line looks
> like:
>
> <a href="http://mydomain.com"><img src="<%$RT::WebImagesURL%>/my_logo.png"
> alt="<%loc("Acme Corporate Logo")%>" /></a>
>
> 4. Bounce apache
>
> service httpd restart
>
>
>
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>
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Robert Keidel
> Sent: Thursday, May 15, 2008 4:28 PM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] new install 3.6.6 - logo image issue
>
> Hello everybody,
>
> I installed the new version RT 3.6.6 on an ubuntu server 8.04. The
> installation went fine. I am able to login to the RT. The only issue I
> have is the logo in the left upper corner. I don't know how I can make
> that work. If I look at the image properties it shows me the
> following:
>
> Location: http://noauth/images//bplogo.gif
>
> Where do I have to change the settings to get the link correct? If I
> point my browser to http://mydomain/NoAuth/images/bplogo.gif the logo
> comes up.
>
> Thanks for all your help
>
> Robert
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