[rt-users] scrips with more than one transaction

Ruslan Zakirov ruz at bestpractical.com
Fri May 16 16:05:01 EDT 2008


On Fri, May 16, 2008 at 10:05 PM, Alexandre de Medeiros Ribeiro
<alexandre.medeiros at camara.gov.br> wrote:
> Sorry but doesnt work.
What doesn't work? it is *pseudo* code and should not work, but should
give you point to move from.

> How can i set the TransactionBatch.
read on the wiki

>
>
> Em Sex, 2008-05-16 às 18:41 +0400, Ruslan Zakirov escreveu:
>
> TransactionBatch may be tricky, if you want condition "When CF X is
> set to 'work' from empty" then you can implement the following pseudo
> code:
>
> if ($txn_type eq 'Create') {
>    return 1 if $self->TicketObj->FirstCustomFieldValue('cf') eq 'work'
>    return 0;
> }
> if ($txn_type eq 'CustomField') {
>    return 0 unless $txn_field = $cf_id;
>    return 0 if $txn_old_value; # field had not empty value
>    return 0 unless $txn_new_value eq 'work';
>    return 1;
> }
> return 0;
>
> On Fri, May 16, 2008 at 5:37 PM, Alexandre de Medeiros Ribeiro
> <alexandre.medeiros at camara.gov.br> wrote:
>> Hi all,
>>
>>     I want create this scrip:
>>
>>     condition: user defined
>>     action: create tickets
>>     template: my template
>>     stage : transaction create
>>
>>     custom condition:
>>
>>         #test if this ticket is now created
>>         return 0 unless $self->TransactionObj->Type() eq 'Create';
>>
>>         #test if my cf has value 'work'
>>         return 0 unless  $self->TicketObj->FirstCustomFieldValue('cf') eq
>> 'work';
>>
>>         return 1;
>>
>> =================
>>            My second test doesn't work because when the transaction type
>> is
>> create
>> the value of cf is null (2 diferent transactions).
>>             How can i solve this problem?
>>
>>
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>
>
>
>



-- 
Best regards, Ruslan.


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