[rt-users] scrips with more than one transaction
Ruslan Zakirov
ruz at bestpractical.com
Fri May 16 17:05:02 EDT 2008
Argh, forgot to add the list back to Ccs :(
On Sat, May 17, 2008 at 1:02 AM, Ruslan Zakirov <ruz at bestpractical.com> wrote:
>
> Want to share it on http://wiki.bestpractical.com/view/CustomConditionSnippets ?
>
> Also, ALWAYS Cc the list, now people don't know something's working
> and may be somebody is writing you a reply you don't need anymore.
>
> On Sat, May 17, 2008 at 12:39 AM, Alexandre de Medeiros Ribeiro
> <alexandre.medeiros at camara.gov.br> wrote:
>> tks
>> it's working fine.
>>
>> Em Sáb, 2008-05-17 às 00:05 +0400, Ruslan Zakirov escreveu:
>>
>> On Fri, May 16, 2008 at 10:05 PM, Alexandre de Medeiros Ribeiro
>> <alexandre.medeiros at camara.gov.br> wrote:
>>> Sorry but doesnt work.
>> What doesn't work? it is *pseudo* code and should not work, but should
>> give you point to move from.
>>
>>> How can i set the TransactionBatch.
>> read on the wiki
>>
>>>
>>>
>>> Em Sex, 2008-05-16 às 18:41 +0400, Ruslan Zakirov escreveu:
>>>
>>> TransactionBatch may be tricky, if you want condition "When CF X is
>>> set to 'work' from empty" then you can implement the following pseudo
>>> code:
>>>
>>> if ($txn_type eq 'Create') {
>>> return 1 if $self->TicketObj->FirstCustomFieldValue('cf') eq 'work'
>>> return 0;
>>> }
>>> if ($txn_type eq 'CustomField') {
>>> return 0 unless $txn_field = $cf_id;
>>> return 0 if $txn_old_value; # field had not empty value
>>> return 0 unless $txn_new_value eq 'work';
>>> return 1;
>>> }
>>> return 0;
>>>
>>> On Fri, May 16, 2008 at 5:37 PM, Alexandre de Medeiros Ribeiro
>>> <alexandre.medeiros at camara.gov.br> wrote:
>>>> Hi all,
>>>>
>>>> I want create this scrip:
>>>>
>>>> condition: user defined
>>>> action: create tickets
>>>> template: my template
>>>> stage : transaction create
>>>>
>>>> custom condition:
>>>>
>>>> #test if this ticket is now created
>>>> return 0 unless $self->TransactionObj->Type() eq 'Create';
>>>>
>>>> #test if my cf has value 'work'
>>>> return 0 unless $self->TicketObj->FirstCustomFieldValue('cf') eq
>>>> 'work';
>>>>
>>>> return 1;
>>>>
>>>> =================
>>>> My second test doesn't work because when the transaction type
>>>> is
>>>> create
>>>> the value of cf is null (2 diferent transactions).
>>>> How can i solve this problem?
>>>>
>>>>
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>>>
>>>
>>>
>>>
>>
>>
>>
>>
>
>
>
> --
> Best regards, Ruslan.
>
--
Best regards, Ruslan.
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