[rt-users] Sort by owner?

Laura Grella lgrella at acquiremedia.com
Tue May 20 13:10:52 EDT 2008


Thanks

Kevin Falcone-2 wrote:
> 
> On May 20, 2008, at 11:59 AM, Laura Grella wrote:
>> I have created a search which shows all tickets in RT that have not  
>> been
>> updated in the past 14 days. I then took this report, and clicked on  
>> Owner,
>> and expected the report to be sorted by owner. But it is not. It  
>> seems to be
>> sorted by an Owner ID since it shows the first people that were  
>> added to RT.
>> I do not see where I can add owner.emailaddress or owner.name to a  
>> search.
>>
>> Also, when setting the sort order of a search from the Tickets page,  
>> there
>> is no option to sort by owner's name.
>>
>> Am I missing something?
> 
> There are fixes for this in svn and will be part of 3.6.7
> 
> -kevin
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