[rt-users] Sort by owner?

Kevin Falcone falcone at bestpractical.com
Tue May 20 12:31:09 EDT 2008


On May 20, 2008, at 11:59 AM, Laura Grella wrote:
> I have created a search which shows all tickets in RT that have not  
> been
> updated in the past 14 days. I then took this report, and clicked on  
> Owner,
> and expected the report to be sorted by owner. But it is not. It  
> seems to be
> sorted by an Owner ID since it shows the first people that were  
> added to RT.
> I do not see where I can add owner.emailaddress or owner.name to a  
> search.
>
> Also, when setting the sort order of a search from the Tickets page,  
> there
> is no option to sort by owner's name.
>
> Am I missing something?

There are fixes for this in svn and will be part of 3.6.7

-kevin



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