[rt-users] Per-queue page customisations?

Todd Chapman todd at chaka.net
Tue May 27 09:55:26 EDT 2008


The queue is known once you get to the ticket Create page, so the template
can have logic to display fields based on the queue.

On Mon, May 26, 2008 at 3:28 AM, Tom Lanyon <tom at netspot.com.au> wrote:

> List,
>
> Is there a way to customise Ticket/Create.html on a per-queue basis?
>
> What we would like to achieve: creating a ticket in QueueA may have a
> different layout and/or different fields visible than when creating a
> ticket in QueueB.
>
> Has anyone done this or can anyone think of a way to do this?
>
> Thanks,
> Tom
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