[rt-users] Showing Custom Field in Queue view
Emmanuel Lacour
elacour at easter-eggs.com
Wed May 28 05:39:43 EDT 2008
On Wed, May 28, 2008 at 11:32:44AM +0200, Andrew Lewis wrote:
> > I don't fully understand what you means by "queue view".
>
> What you see if you click the name of a queue in "Quick search"
>
> > But if you talk about the ticket list in a queue, you can modify the corresponding
> > search to add the CFs you wan't to display.
>
> How? :)
>
> I see now that I can go to [Queue Name] -> Advanced.
>
No got to the "Tickets" -> "Edit search" tab, at the bottom you will
find a box "Display columns" which allow you to choose the field
displayed.
> And that there are display elements I can change like:
> '__OwnerName__',
> '__Priority__',
'_CustomField.{cf_name}__'
(replace cf_name par your cf name)
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