[rt-users] Showing Custom Field in Queue view
Andrew Lewis
alewis at systemsfusion.com
Wed May 28 05:32:44 EDT 2008
> I don't fully understand what you means by "queue view".
What you see if you click the name of a queue in "Quick search"
> But if you talk about the ticket list in a queue, you can modify the corresponding
> search to add the CFs you wan't to display.
How? :)
I see now that I can go to [Queue Name] -> Advanced.
And that there are display elements I can change like:
'__OwnerName__',
'__Priority__',
In the second text box. How do I reference my custom field in here?
Also funnily enough this box is coming up contentless for me now, but I do have a window open in which it was populated.
Best,
-AL.
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