[rt-users] Filter Out Distro Lists

[Emmanuel Lacour]

On Thu, May 29, 2008 at 01:21:01PM -0400, zbigniew at starpower.net wrote:
> As usual I am trying to find a technical solution to cover for my users laziness.
> 
> My users continually send email to my RT address but also include large distro lists.  Obviously this will make quite a mess in people's inbox's.  
> 
> Any suggestions on how to filter/block/parse/remove the Distro lists from RT request?  I tried looking at procmail, but didn't see an obvious solution for stripping out the distro at mail.com address from the request while leaving the request intact.
> 

You can silently discard outgoing emails to those lists with your mta
(that's what I do with postfix for example to avoid loops with "sympa").